The course focused on 3 topics; the first was an introduction on the concept of job position and the concept of public employee; therefore, trainers explained the relationship between the public employee and the administration and the legislations and regulation that control the public sector. The second day the focus was on employment, job classifications and probation period; defining the employment conditions in the public sector, its classification and what is meant by the probation period. Participants also had the chance to talk about and listen to each other’s personal experiences, when they were appointed and employed. The third topic concerned financial rights for public sector employees; an explanation was given on the basic salary, bonuses and deductions. Participants drew a lot of benefits from the training course as it was not only theoretical, but  included brain storming, questions to activate them, exercises, group work, discussions and consultations on some issues raised by the participants.

The course also tackled legal aspects and there was a discussion on some of the articles of the Palestinian law, especially the articles that were not clear to participants and needed to be clarified, in addition to the breaches in regulations and explaining them. The course also helped in building a good relationship and in strengthening communication and interaction between participants, who come from different workplaces and occupy different positions.